1. Delivery Time Frame
At A-ONE Family Restaurant, we strive to deliver your food promptly within the estimated delivery time specified during order confirmation. Our typical delivery time ranges from 30 to 60 minutes, depending on the location and time of the day. However, delivery times may vary due to factors beyond our control, such as environmental conditions, traffic, road conditions, or delivery personnel availability.
2. Delivery Network
We have our own dedicated delivery network to ensure that your food reaches you fresh and on time. Our team of trained delivery personnel is committed to providing you with the best service experience.
3. Delivery Area
A-ONE Family Restaurant currently delivers within an 11 km range of our location at Ch. Dadri Road, Bass Khudana, 123029, Distt. Mahendragarh. Please ensure your delivery address falls within our serviceable area when placing an order.
4. Tracking Your Order
You can easily track the status of your order in real-time by visiting Track Order. Simply enter your order details, and you’ll be able to see the current status and estimated delivery time.
5. Contact Support
If you encounter any issues or have questions regarding your order, please contact our support team at 9671001040 or via email at support@aone-pos.mindfusion.tech. Our customer support representatives are available to assist you with any concerns or inquiries.
6. Delivery & Takeaway Options
A-ONE Family Restaurant offers both delivery and takeaway options for your convenience. If you prefer to pick up your order, please select the “Takeaway” option during checkout and visit our restaurant at the specified time.
7. Late Delivery
While we do our best to deliver within the promised time, unforeseen circumstances may cause delays. In such cases, we appreciate your patience and understanding. If your order is significantly delayed, please contact our support team for assistance.
8. Refunds and Cancellations
For information on our refund and cancellation policies, please refer to our Refund and Cancellation Policy.
